Shipping Policy

A legal disclaimer

Last updated: [February 2026]

Thank you for shopping with us! Below you’ll find everything you need to know about how we process and ship your orders.

Shipping Policy - the basics

1. Order Processing Time

All orders are processed within [1 - 2 business days] (excluding weekends and public holidays) after receiving your order confirmation email.

If we are experiencing a high volume of orders, processing may take slightly longer. In such cases, we will notify you by email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: [3 – 5 business days]
Express Shipping (if applicable): [1 - 2 business days]

Delivery times are estimates and may vary depending on your location, carrier delays, or unforeseen circumstances.

3. Shipping Destinations

We currently ship to:

[Germany and within Europe]

If we do not ship to your location yet, feel free to contact us at [lolarajewelry@gmail.com] or via our contact form.

4. Shipping Confirmation & Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number (if available).
Tracking information may take up to 24 hours to update.

5. Customs, Duties & Taxes

Please note that customs duties, taxes, or import fees (if applicable) are not included in the item price or shipping cost. These charges are the responsibility of the customer and are determined by your local customs office.

6. Delays & Lost Packages

We are not responsible for shipping delays caused by carriers, customs clearance, weather conditions, or other circumstances beyond our control.

If your package appears lost or has not arrived within a reasonable time, please contact us at [lolarajewelry@gmail.com] or via our contact form, and we will do our best to assist you.

7. Incorrect Address

Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Contact Us

If you have any questions about our shipping policy or your order, please contact us at:

📧 Email: [lolarajewelry@gmail.com]
or via our contact form.